1. Who We Are

Winefogg.com is operated by ROWSCO Ltd, a UK‑registered private limited company.
Our registered office is: 167-169 Great Portland Street, London, W1W 5PF.
Company number: 07966083
VAT number:  GB 161 5680 10

2. Information We Collect

When you use our website, we may collect:

• Contact details: name, email address, phone number.
• Order details: billing/shipping address, payment information.
• Account details: username, password (if you create an account).
• Marketing preferences: newsletter opt‑ins, subscription choices.

3. How We Use Your Data

We use your personal data to:

• Process and deliver your book orders.
• Issue VAT‑compliant invoices.
• Manage subscriptions and recurring billing (future services).
• Provide customer support.
• Send updates and marketing communications (only if you opt‑in).

4. Legal Basis for Processing

We process your data under:

• Contractual necessity: fulfilling your orders and subscriptions.
• Legal obligations: VAT/tax compliance.
• Consent: marketing emails and updates.
• Legitimate interest: improving our services and website.

5. Sharing Your Data

We may share data with:

• Payment providers (Stripe, PayPal) to process transactions.
• Shipping providers to deliver your book.
• Email service providers (e.g., Icegram, Mailchimp) for newsletters.

We never sell your data to third parties

6. Data Retention

• Completed orders: retained indefinitely for VAT/tax compliance.
• Failed/cancelled orders: retained for 7 days.
• Inactive accounts: retained for 24 months.
• Marketing opt‑ins: retained until you unsubscribe.

7. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold.
• Request correction or deletion.
• Withdraw consent for marketing.
• Request data portability.
• Lodge a complaint with the ICO (UK regulator).

8. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please use our Contact page at winefogg.com/contact. Your enquiry will be directed to the appropriate team.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on winefogg.com.